Further to the news of the collapse of Monarch today, Not Just Travel, one of the fastest growing independent travel companies in the UK is helping to re-book travel for all of our customers impacted by the recent failure of the company.
If you have booked a flight or holiday with Not Just Travel which is using Monarch, please rest assured we will be contacting you within the next 48 hours to make alternative arrangements for you.
Managing Director Steve Witt comments “The collapse of Monarch has again highlighted the importance of booking a holiday through a reputable travel consultant. It has also turned the spotlight on the relevance of choosing a holiday that is protected by the UK’s ATOL scheme.”
Witt carries on to say “Our highly-trained team of travel consultants offer fantastic personal service to consumers and are always at the end of the phone. They have the knowledge of and access to the best deals around. Most importantly they can provide advice, assistance and reassurance to holidaymakers, should anything go wrong, and then help organise either a full refund or a re-booking when things do.”
If you have booked through Not Just Travel we will be in touch shortly to arrange alternative travel plans for you.
If you have booked your holiday yourself, here is our advice:
- Your priority is to look for alternative flights. We can help you with this (contact us today). However remember that anyone who has booked a Monarch flight is now going to be looking for alternatives so these will rapidly sell out.
- Remember that prices will increase quickly as people look to rebook flights, so act quickly to avoid having to pay extra.
- If your flight is booked as part of a package, make sure you contact the travel agency or tour operator you booked it through. They will help you rebook flights or organise refunds as this is the responsibility of the tour operator.
- If you booked flights and accommodation separately, you need to find alternative flights to get you to your accommodation. Or you should attempt to cancel the accommodation. It is not guaranteed that you will receive a refund for the accommodation just because the flight has been cancelled. You should check this out before making a decision.